SitterChat

Privacy Policy & Terms of Service

Privacy Policy for SitterChat

Effective Date: 2/1/26

CloudFlow LLC d/b/a SitterChat ("SitterChat," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use https://www.sitterchat.com.

SitterChat is a babysitting coordination platform that helps parents connect with sitters they already know and trust—such as friends, family members, neighbors, and other trusted individuals in their personal network. Parents invite their own sitters to the platform; we do not match strangers or provide a marketplace of unknown caregivers.

1. Information We Collect

Personal Information

Name, email address, phone number, and other information provided during registration or service use.

Usage Data

Information about how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

  • Provide and maintain our services
  • Communicate about account activity and service updates
  • Send service-related SMS communications
  • Improve our website and services
  • Comply with legal obligations

3. Data Sharing

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

We may share information with:

  • Service Providers assisting in platform operations (under binding confidentiality agreements)
  • Legal authorities if required by law

4. Data Security

We implement appropriate technical and organizational safeguards to protect personal information.

5. Your Choices

  • Access and update your information through your account
  • Unsubscribe from promotional emails via email link
  • Opt out of SMS communications as described below

6. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website.

8. Contact Us

Email: privacy@sitterchat.com

9. SMS Communications and Mobile Privacy

If you provide your mobile phone number through www.sitterchat.com, you may receive SMS messages related to your use of the service.

How We Obtain Consent

Parents: Parents provide consent by entering their mobile phone number during account registration and agreeing to receive SMS communications related to account activity and babysitting coordination.

Sitters: Sitters are invited by parents they already know (friends, family, neighbors, or other trusted individuals). When a parent invites a sitter, the sitter receives an SMS with a unique invitation link. The sitter must tap the link, visit the opt-in page, check a consent checkbox, and click "Join SitterChat" to complete opt-in. No further messages are sent unless the sitter completes this web-based opt-in process.

Types of SMS Messages

  • Invitations between parents and sitters
  • Booking confirmations
  • Scheduling reminders
  • Cancellation notifications
  • Account or service notifications

Message Frequency

Message frequency varies based on user activity.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt Out and Help

Reply STOP to any message to opt out. Reply HELP for assistance or contact support@sitterchat.com.

Mobile Data Sharing Restrictions

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Terms of Service for SitterChat

Effective Date: 2/1/26

1. Use of Services

You agree to use the services only for lawful purposes and in accordance with these Terms.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

3. Prohibited Conduct

  • Use the services for illegal purposes
  • Disrupt or interfere with the platform
  • Attempt unauthorized access to systems or networks

4. Intellectual Property

All content on the website is owned by SitterChat or its licensors and protected by applicable laws.

5. Termination

We may suspend or terminate access to the service at our discretion.

6. Disclaimers

Services are provided "as is" without warranties of any kind.

7. Limitation of Liability

To the fullest extent permitted by law, SitterChat is not liable for damages arising from service use.

8. Governing Law

These Terms are governed by the laws of the State of Illinois.

9. SMS Communications

By providing your mobile phone number during account registration (parents) or completing the web-based opt-in process via invitation link (sitters), you consent to receive service-related SMS communications.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Opting out may limit core coordination features of the service.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on the website.

11. Contact Us

Email: support@sitterchat.com

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